video1.0<iframe src="https://www.loom.com/embed/ecc1965e7de54182b28acdac2ba3639f" frameborder="0" width="1850" height="1387" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13871850Loomhttps://www.loom.com13871850https://cdn.loom.com/sessions/thumbnails/ecc1965e7de54182b28acdac2ba3639f-649ab0da6e4e5d3f.gif228.663In this video, I address the issue of receiving an error for a failed deposit push into NetSuite due to a transaction that has already been deposited. I explain the possible reasons for this situation, such as manual inclusion in a prior payment or changes in our reconciliation logic. To resolve this, I recommend investigating the issue in NetSuite using a saved search, focusing on transaction types like customer deposits and refunds. I guide you on setting up the search and filtering by relevant payment types to identify the problematic transaction. Please take action by following these steps to troubleshoot the issue effectively.