video1.0<iframe src="https://www.loom.com/embed/ecdbd35f0a154fcfa299b880e70929b2" frameborder="0" width="1324" height="993" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9931324Loomhttps://www.loom.com9931324https://cdn.loom.com/sessions/thumbnails/ecdbd35f0a154fcfa299b880e70929b2-35e242e74178b124.gif74.726In this video, I walk you through the correct process for canceling a client subscription. It's important to pull up the customer's details and avoid marking them as lost. I demonstrate how to access their scheduled cleanings, using an example where the last cleaning is on August 6th. Please make sure to follow these steps carefully to ensure a smooth cancellation process.