video1.0<iframe src="https://www.loom.com/embed/ed04937e6f254f3891493824879d4fde" frameborder="0" width="1730" height="1297" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12971730Loomhttps://www.loom.com12971730https://cdn.loom.com/sessions/thumbnails/ed04937e6f254f3891493824879d4fde-1e5955201830dc53.gif287.258In this week's Simby business case, I highlight the value of Twilio as a leading customer engagement platform. I walk through a business case that demonstrates how a mere 3.5% uplift in message deliverability can significantly impact order numbers, alongside potential cost savings from avoiding 40% of calls. I also discuss the productivity gains for developers using Twilio's APIs, which can further enhance our ROI narrative. I encourage you to engage with the dynamic data in the presentation to see how it can reflect your specific situation. Please take a moment to review the calculations and consider how Twilio can address your customer service messaging challenges.