video1.0<iframe src="https://www.loom.com/embed/ee78fac14197459a8f23822fabb581f1" frameborder="0" width="896" height="672" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>672896Loomhttps://www.loom.com672896https://cdn.loom.com/sessions/thumbnails/ee78fac14197459a8f23822fabb581f1-5858cdb464e6e5f1.gif256In this video, I introduced our social NPS feature, which consists of two main parts: the Net Promoter Score (NPS) and social reviews. NPS helps us gauge patient satisfaction by asking how likely they are to recommend our practice on a scale of 0 to 10. We can automate the process of requesting reviews from patients based on their NPS scores, directing promoters to leave positive feedback on Google or Facebook, while those who rate us lower will provide internal feedback first. I encourage you to explore this feature further and utilize the results to enhance our practice. Thank you for your attention, and be sure to check out our other videos for more details.