<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/eff69d8349e8441f8cf5e168be997dc5&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/eff69d8349e8441f8cf5e168be997dc5-274615ed3476cefb-full.jpg</thumbnail_url><duration>391.15</duration><title>Best practice: Automations &amp;amp; Live chat</title><description>In this video we show you how to specifically automise inquiries from the live chat and how to do a handover to whatsapp.</description></oembed>