video1.0<iframe src="https://www.loom.com/embed/f0033abb6068469ab079bd2d798cac74" frameborder="0" width="1276" height="957" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9571276Loomhttps://www.loom.com9571276https://cdn.loom.com/sessions/thumbnails/f0033abb6068469ab079bd2d798cac74-0d2bf69661c29323.gif809.198Hi, I'm Bhavna, a UX designer and researcher. In this video, I present my project of redesigning the Talala Retreat website, a luxury resort in Sri Lanka, to enhance brand visibility and guest experience. The goal was to reduce reliance on third-party platforms, increase direct bookings, and improve user satisfaction. I collaborated with various teams, conducted research, identified user groups, and developed a seamless booking experience tailored to different needs. The result was a successful redesign that significantly decreased reliance on third-party vendors.