video1.0<iframe src="https://www.loom.com/embed/f1824eab70664aef88121039a863c676" frameborder="0" width="1668" height="1251" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12511668Loomhttps://www.loom.com12511668https://cdn.loom.com/sessions/thumbnails/f1824eab70664aef88121039a863c676-aeb65d13171f73c0.gif80.654In this video, I'm going to walk you through the process of moving a completed survey to Kim's inbox as if she were the shopper. This is important because sometimes the shopper can't do the click-to-call, and we need to handle it internally. After Kim makes the call, I'll show you how to move the survey back to the shopper's mailbox so they can get paid. Please pay attention to the steps, as it's crucial for completing the survey correctly.