<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f1b37d0f61ff48b6b0beb177c09fdba6&quot; frameborder=&quot;0&quot; width=&quot;1852&quot; height=&quot;1389&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1389</height><width>1852</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1389</thumbnail_height><thumbnail_width>1852</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f1b37d0f61ff48b6b0beb177c09fdba6-a9beffb58d59e53a.gif</thumbnail_url><duration>1949.993</duration><title>2026 - Personal Renewals</title><description>In this video, I walk you through the personal renewal process for our policies, emphasizing the automatic generation of renewal tickets 30 days prior to expiration. I explain the stages involved, from reviewing the renewal to notifying the customer and managing quotes if necessary. It&apos;s crucial to tag policies appropriately, especially in cases of non-renewals, to ensure the system handles them correctly. I also highlight the importance of following up with customers and adjusting tasks as needed. Please make sure to review the renewal tasks and update them accordingly for each customer.</description></oembed>