video1.0<iframe src="https://www.loom.com/embed/f1b56150edcf440fb96fef7159517b08" frameborder="0" width="3054" height="2290" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>22903054Loomhttps://www.loom.com22903054https://cdn.loom.com/sessions/thumbnails/f1b56150edcf440fb96fef7159517b08-1e39507574c26de9.gif147.166667This Loom introduces Casey, the AI-powered client support teammate from Wellness Living that answers everyday questions and helps clients book services. It highlights that Casey uses live data from a Wellness Living account to provide accurate, up-to-date responses 24/7, capturing more bookings without full-time staff coverage. The video explains that Casey can be accessed via the Achieve Client App on the Client Portal or through a website widget, and that preferences like agent name and conversational tone can be customized to match branding. It also covers how conversations are recorded in a communication hub for tracking and escalation, and how results like leads captured and services booked can be monitored.