video1.0<iframe src="https://www.loom.com/embed/f25595d9a0a64ba086fd97a33b037f13" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f25595d9a0a64ba086fd97a33b037f13-9a144dbc43506ad7.gif337.301This Loom explains how to upload and manage email and SMS templates in Settings under Templates. It covers creating folders (for example buyers) and adding an email template, including verifying the sending email address by clicking Verify Email and confirming it in Gmail or Outlook. The video then walks through editing the email subject and content, choosing between plain text and rich format for images and buttons, and saving or updating the email template. Finally, it shows adding an SMS template within a folder (for example Seller Templates) using dynamic fields such as the seller first name.