video1.0<iframe src="https://www.loom.com/embed/f2ece36ce75f4df8a66da88555f9f1db" frameborder="0" width="1656" height="1242" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12421656Loomhttps://www.loom.com12421656https://cdn.loom.com/sessions/thumbnails/f2ece36ce75f4df8a66da88555f9f1db-1702006385824.gif693.7000000000004In this video, I walk you through the tickets module within Gaia, explaining how tickets are used to communicate both internally and with customers. I cover setting up ticketing system fields such as types, categories, and ticket closed reasons. I also demonstrate how to create a ticket, customize its details, add comments, and view updates. Watch this video to learn how to effectively manage and track tickets in Gaia.