<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f2f21ef3e6cc4ef9a8996cf314d4895e&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f2f21ef3e6cc4ef9a8996cf314d4895e-00001.gif</thumbnail_url><duration>155.27</duration><title>How to Accept or Reject a Pending Referral - 08102023</title><description>In this video, I will guide you through the process of accepting or rejecting a pending referral assigned to you in Help on Demand. You will learn how to respond quickly and efficiently, and I will show you the steps to login and navigate to the Manage Referrals page. I will also explain how to identify pending referrals, view important details, and make your decision within the given time frame. Whether you choose to accept or reject the referral, I will provide clear instructions on how to proceed. Let&apos;s get started!</description></oembed>