video1.0<iframe src="https://www.loom.com/embed/f37943bb6c5b4fb0bf84c254d642bc57" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f37943bb6c5b4fb0bf84c254d642bc57-full-1711987535391.jpg68.9This Loom explains how to check and refresh linked online account credentials as required by regulations. It notes that the example “test online account” (shown with four Xs at the start and dark grey segments indicating an active link) refreshed successfully on April 1. In the Online Accounts list, there is only one account added on April 1, and its last refresh was April 1 with no error message shown. If an account is not refreshing, the Loom suggests refreshing credentials via the refresh icon or updating online credentials to re-link using the provided username instructions.