video1.0<iframe src="https://www.loom.com/embed/f37cd2260a98490ab02a1a72d8baeb38" frameborder="0" width="1112" height="834" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8341112Loomhttps://www.loom.com8341112https://cdn.loom.com/sessions/thumbnails/f37cd2260a98490ab02a1a72d8baeb38-fba86b63339be7b9.gif213.031In this video, I walk you through the process of re-scoring a survey when a client requests it. I recently received a request from Four Star Restaurant Group to re-score a shop due to the absence of the manager. I demonstrate how to filter and update the survey data, and I also show you how to re-export the updated survey. Please make sure to follow the steps I outlined, and let me know if you have any questions!