video1.0<iframe src="https://www.loom.com/embed/f3834d0790d34f448a58e33bf203e714" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f3834d0790d34f448a58e33bf203e714-aaf90f6f9f26b65d.gif570.99Hi, it's Lori with Easy Repair. I share my experiences with digitalization in our industry, emphasizing the ease and efficiency it brings. I discuss how businesses can improve customer communication and service through digital processes. No specific action requested, but highlighting the gap in customer service and suggesting improvements.