video1.0<iframe src="https://www.loom.com/embed/f3a83a251e5d4a8eb320f02b9111012e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f3a83a251e5d4a8eb320f02b9111012e-e39d15df67946cdb.gif282.88In this video, I walk you through how to add and edit your quick templates for SMS and email messaging directly from our CRM. You'll notice that the user interface is now more streamlined, making it easier to access features. I demonstrate how to view and manage your templates under the settings, including how to utilize merge fields for personalized messaging. I encourage you to explore these features and customize your templates to enhance your communication. Please take a moment to review your current templates and make any necessary updates.