<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f54b5a67c728479eb79fd9380db07789&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f54b5a67c728479eb79fd9380db07789-aff3500736e8e33d-full.jpg</thumbnail_url><duration>207.3044</duration><title>Exploring the Empower Ribbon: SUPPORT and HELP</title><description>In this video, I walk you through the support and help features within the Empower Ribbon, highlighting how to quickly access our booking link for technical or training support. I also explain the Help Centre, which contains a wealth of articles, videos, and manuals to assist you. If you encounter any issues, I encourage you to use the &quot;report a bug&quot; feature to send us your log files, as this greatly aids our troubleshooting efforts. Additionally, I touch on user settings and how to check your Empower version. Please feel free to reach out with any questions or feedback via our central contact page.</description></oembed>