video1.0<iframe src="https://www.loom.com/embed/f610e4b46cf84369b516a6eb14da908d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f610e4b46cf84369b516a6eb14da908d-99e0ad65f1409f95.gif297.92This Loom explains how to set up an automation for vendor contacts based on specific activity triggers. It walks through going to Automations, then Vendors, selecting Activity Trigger, naming the automation, and choosing which contact activity will start it, such as incoming messages or calls, with the note that incoming SMS and incoming calls only trigger for existing vendor contacts. The video shows configuring call outcome conditions like “no longer active,” setting a delay, and defining actions such as adding a tag, moving the vendor status, and handling pending tasks. It also covers stopping other automations and notifying or creating tasks, then saving and testing the automation by making a call and verifying the resulting automation steps.