video1.0<iframe src="https://www.loom.com/embed/f6898b76feed40f39c25d24529bce38c" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/f6898b76feed40f39c25d24529bce38c-00001.gif102.83Hey there! In this video, I'll be showing you how to process a refund for a client. First, we'll navigate to the client's profile and find their active membership. Then, we'll click on the eye icon to access their payment history. From there, we can select the refund button and choose the amount to refund. It's important to always refund back onto the client's card or bank account, as selecting other options can result in a manual process. Watch the video to learn more about the refund process and ensure you're doing it correctly.