<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f7a89d0d107a4e7b829c1a4618e2c506&quot; frameborder=&quot;0&quot; width=&quot;1948&quot; height=&quot;1461&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1461</height><width>1948</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1461</thumbnail_height><thumbnail_width>1948</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f7a89d0d107a4e7b829c1a4618e2c506-292ec669b6b71230.gif</thumbnail_url><duration>336.619</duration><title>Managing Refunded Guests</title><description>In this video, I walk you through how to manage refunded guests in our event system. You&apos;ll learn to navigate to the guestless section, filter for refunded guests, and access detailed information about their refund process, including notes and ticket details. I also highlight how refunds are reflected in our accounting reports and the importance of maintaining ticket limits. Please ensure you familiarize yourself with these processes to effectively manage any refund requests. Let me know if you have any questions!</description></oembed>