video1.0<iframe src="https://www.loom.com/embed/f7b8b32105b1469baa5ce53240276050" frameborder="0" width="3840" height="2880" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>28803840Loomhttps://www.loom.com28803840https://cdn.loom.com/sessions/thumbnails/f7b8b32105b1469baa5ce53240276050-c706108e7c4396a2.gif48.516667In this video, I walk you through the process of canceling a pet license associated with an order. First, you'll need to reach out to our administrator support team to cancel the corresponding order. Then, using the pet owner record search tool, navigate to the pet's profile, select the license you wish to cancel, and change its status to "cancel." After saving, you'll see a red banner indicating the license is expired or invalid, and it will be listed under past licenses. If you have any questions or need further assistance, please don't hesitate to contact our support team.