video1.0<iframe src="https://www.loom.com/embed/f8427e043c4048d3a5c22c5912bbaca2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f8427e043c4048d3a5c22c5912bbaca2-67b87a025109c54d.gif178.033333In this video, I walk you through the process of loading categories and services into the district of the problem management portal. I successfully added three categories, each with three subcategories, and then moved on to load a couple of services. By the end, we have both categories and services set up in the system. I encourage you to follow along and familiarize yourself with the portal, as we will be submitting a problem form next. Your engagement with this process is essential for smooth operations.