video1.0<iframe src="https://www.loom.com/embed/f8a2836465414115aafbb74dabc7482f" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/f8a2836465414115aafbb74dabc7482f-1700925539275.gif402.989In this video, I introduce the Response AI app, which automates customer responses to reduce first response times, improve resolution times, increase CSAT scores, and lower cost per ticket. I explain how the app generates embeddings for customer questions, uses a vector database for storing answers, and leverages GPT-4 for generating responses. I also discuss the app's ability to automate actions and its future plans for multimodal capabilities. Additionally, I highlight the app's impact on response times, CSAT, cost per ticket, and escalation rates. The video includes a demo of the app's automated response feature and showcases the knowledge base and question answering capabilities. The Response AI app is available on the Shopify and Gorgeous app stores.