<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f92f8f97edb147d0bf51c761e5f5b9b8&quot; frameborder=&quot;0&quot; width=&quot;1728&quot; height=&quot;1296&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1296</height><width>1728</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1296</thumbnail_height><thumbnail_width>1728</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/private/f92f8f97edb147d0bf51c761e5f5b9b8-8307f9693eef9ba3.gif</thumbnail_url><duration>119.532</duration><title>Streamlining Customer Support with Our New Portal and Chatbot</title><description>In this video, I walk you through the setup of our customer portal, which is designed to streamline your experience. Once you log in, you&apos;ll find a list of open tickets where you can manage your inquiries directly or via email. I also highlight the chatbot feature that allows you to ask questions based on our knowledge base, making it easier to find information. I encourage you to explore these tools to enhance your support experience. Please take a moment to sign in and familiarize yourself with the portal.</description></oembed>