<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f94c03ef4bac459384429445cd35bb09&quot; frameborder=&quot;0&quot; width=&quot;4096&quot; height=&quot;3072&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>3072</height><width>4096</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>3072</thumbnail_height><thumbnail_width>4096</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f94c03ef4bac459384429445cd35bb09-d8ec9a033fc6e22e.gif</thumbnail_url><duration>172.084</duration><title>7.2 Create a service reminder automation</title><description>In this video, I walk you through setting up service reminders through our automation system. I explain how to choose the right frequency, such as daily for immediate reminders or weekly for larger batches. I also cover the importance of the Reminder for and Due By fields to target upcoming or overdue services effectively. Lastly, I emphasize the need to set the Exclude Reminder Within the Last field correctly to manage reminder frequency. Please ensure the Is Active checkbox is checked before saving your automation.</description></oembed>