video1.0<iframe src="https://www.loom.com/embed/f9739b39ce0f458daabfb2ef6dcbc54b" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/f9739b39ce0f458daabfb2ef6dcbc54b-cb186dc6d35f264e.gif89.92This Loom explains how to pair a Heidi remote to both a mobile app and a desktop app. For mobile pairing, keep the phone within arms reach, open the Heidi app, select Add device from the top left of the homepage, and follow the on-screen steps. For desktop pairing, keep the computer within arms reach, find the remote icon at the bottom left of the main page, then follow the on-screen steps. It also advises that before removing the device from the original account, you should sync any outstanding sessions to avoid deleting unsynced transcriptions, and it includes a 20 second test session using the transcribe button.