<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/f9b8e3ede8724a58a24ff966e720e282&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/f9b8e3ede8724a58a24ff966e720e282-4ad518d7750be15a.gif</thumbnail_url><duration>376.228</duration><title>*Editing SMS Templates in Chariot*</title><description>In this video, I walk you through the process of editing SMS templates in Chariot, specifically focusing on the limitations compared to email templates. You&apos;ll see how to add custom messages and where to place them within the text. I also highlight the importance of using the Merge Tags dropdown for adding personalized content. Please make sure to review the template options and understand how to incorporate custom messages effectively.</description></oembed>