video1.0<iframe src="https://www.loom.com/embed/fa092258956e4b01ba31c277e338fd08" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/fa092258956e4b01ba31c277e338fd08-7f5dbaabcaf53779.gif3804.125This Loom provides an update on the data center migration and addresses last week’s outages. The outages on 18 and 19 March were caused by planned network router maintenance work at the data center that was not known to the team, with reassurances given after the 18 March incident but the issue recurred on 19 March; a full RCA report will be available later and a change freeze is planned. For core Confirm Live, early adopter testing is expected to start 21 April, with main customer migration targeted for mid May, and three prerequisites are reiterated: complete Citrix/Parallels, test MFA, and move FTP to secure SFTP where applicable. For CM Portal and CM Mobile, a staged plan runs from April replication through a 27 May switch off, including a new DC2 URL for IT whitelisting and a CM Mobile version 15 release on 13 May with suggested two week workforce rollout testing.