video1.0<iframe src="https://www.loom.com/embed/fa6b0fb7cab44b5da32f16e99663dddf" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/fa6b0fb7cab44b5da32f16e99663dddf-639d639ff7432757.gif76.587Ako si Gerda Mil-Miraveles, o J. Nasa Pilipinas ako, 27 years old, at may 3 years na BPO experience sa Telco, healthcare, at retail, kabilang ang sales retention agent sa Teleperformance Cebu na may Optimum. Focusing ako araw araw sa pag keep ng customers satisfied, pagresolve ng concerns, at paghandle ng high volume calls na may billing, technical issues, at insurance. Nakaexperience din ako ng 6 months direct client bilang cold caller, kung saan naggenerate ako ng leads at hinarap ang mga objections. Familiar ako sa Zendesk, Salesforce, Genesys, at GoHighLevel. Wala akong nabanggit na specific na action request sa viewers.