video1.0<iframe src="https://www.loom.com/embed/fb5c9ffde8994d73897e1ff41b229ced" frameborder="0" width="640" height="480" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>480640Loomhttps://www.loom.com480640https://cdn.loom.com/sessions/thumbnails/fb5c9ffde8994d73897e1ff41b229ced-3df7846bf783abbe.gif3690.667In this video, I dive into the importance of customer experience at Feastables and how it shapes our brand identity. I share insights on our innovative strategies, including a chatbot that deflected 1.1 million conversations last year, contributing to 6% of our launch revenue. I emphasize the need for a proactive approach to customer engagement, ensuring that we not only support our customers but also build lasting relationships. I encourage you to think about how we can further enhance our customer interactions and integrate AI thoughtfully into our processes. Let's continue to push the boundaries of what we can achieve together!