video1.0<iframe src="https://www.loom.com/embed/fb89e9d918a14bdbb2aaf6ad32154008" frameborder="0" width="1768" height="1326" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13261768Loomhttps://www.loom.com13261768https://cdn.loom.com/sessions/thumbnails/fb89e9d918a14bdbb2aaf6ad32154008-10d78b151630db21.gif334.292In this video, I show you the new MyAccess portal, the updated name for the Access Customer Success portal. You still log in with the same username and password, and you will see a refreshed dashboard that can vary by role. For help, I walk you through searching the MicrOpay Help Centre by selecting Access MicrOpay and typing your question, or clicking Ask a Question. You can then choose whether you need help with your accounts or a specific access product, and get instant support from the AI digital assistant, with conversation history shared if a specialist joins. No action is required, just use the Help Centre or Ask a Question for support.