<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/fc8edf7052ab4411975b76288b1977ab&quot; frameborder=&quot;0&quot; width=&quot;1818&quot; height=&quot;1363&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1363</height><width>1818</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1363</thumbnail_height><thumbnail_width>1818</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/fc8edf7052ab4411975b76288b1977ab-3510f63c8cf751ef.gif</thumbnail_url><duration>106.2584</duration><title>When: the Bookboost CRM Triggers</title><description>In this video, I explain how we can effectively set up triggering events for our broadcasts and journeys. I walk through the process of creating a message, selecting content, and defining audiences, emphasizing the different triggering points available for journey messages, such as reservations and check-ins. I also highlight the flexibility we have in choosing custom triggers based on our PMS and API connections. It&apos;s essential to set specific times for sending messages to enhance our communication strategy. I encourage you to explore these options and implement them in your upcoming campaigns.</description></oembed>