video1.0<iframe src="https://www.loom.com/embed/fd5621454bd94e4f94fb2ce83aa276ea" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/fd5621454bd94e4f94fb2ce83aa276ea-47699fdd9e1fe7f6.gif720.43In this video, I discuss the importance of creating a recurring training ticket in your PSA or ticketing system to foster a culture of continuous learning within our team. I emphasize that training should be treated as part of the job, just like any client-facing task, and recommend scheduling a consistent block of time—ideally one hour per week per employee. I also highlight the need for accountability in skipping training, ensuring that someone else makes that decision. Additionally, I encourage you to utilize the provided worksheet for further tips and tricks. Please book some time with me if you have questions or need assistance with this process.