video1.0<iframe src="https://www.loom.com/embed/fd563ab0ac4d43b7be8e969098d6b88e" frameborder="0" width="1730" height="1297" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12971730Loomhttps://www.loom.com12971730https://cdn.loom.com/sessions/thumbnails/fd563ab0ac4d43b7be8e969098d6b88e-f0de21d7239dbb04.gif124.9168In this video, I explain some essential terminologies that you might encounter as a staff member at Investigate, such as agreements, briefs, and workspaces. I clarify that these terms essentially refer to the same concept, with a workspace serving as a hub for managing client communications. I also discuss how these terms are used during the client onboarding process and the importance of updating information in our systems. Please make sure to familiarize yourself with these terms as they are crucial for our operations.