video1.0<iframe src="https://www.loom.com/embed/fd7e6b8ed6104cc8924910ad96440afb" frameborder="0" width="1732" height="1299" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12991732Loomhttps://www.loom.com12991732https://cdn.loom.com/sessions/thumbnails/fd7e6b8ed6104cc8924910ad96440afb-46bc7a679594d97a.gif128.113This Loom explains how to process refunds in your payment manager dashboard for a customer, using Abby Davis as the example. It notes that refunds are only available for credit or debit payments because refunds run through Stripe. If a partial refund is needed, you can switch the toggle, enter an amount up to the original paid total (example given: $5), and add a note before processing. After initiating the refund, the amount paid reflects the refund while the amount due remains zero.