<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/fdd27cecf4e445b58422456874ba9a8c&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/fdd27cecf4e445b58422456874ba9a8c-5985b89f3df0258b.gif</thumbnail_url><duration>633.4</duration><title>Resident Portal Overview and Key Features</title><description>This Loom provides an overview of the Resident Portal web features to help residents stay connected and manage building life. It covers urgent announcements, the community board with management and community posts, direct messaging with the building manager, maintenance requests with pending to approved status and email notification, and amenity bookings including calendar selection, terms acceptance, pending approval, and cancellation. It also explains the voting panel for committee polls, the library for shared and personal documents, the business directory, staff contacts, parcel collection and key register features, the marketplace with manager approval for ads and pausing listings, in-house paid or complimentary services ordering, and visitor parking reservations approved by the building manager. The presenter notes not all buildings may have every feature enabled.</description></oembed>