- To provide visual support
- To improve self-serve content
- To streamline collaboration
- To accelerate team onboarding
- Bring customers up to speed
Make it easy for customers to understand a product or concept using video to share information and demonstrate next steps.
- Record in seconds and share instantly
Loom’s ultrafast uploads let you record a message, copy a link, and share your video message with customers in a flash.
- Work video into your workflow
Share and embed your videos in email, chat, and anywhere else you support your customers.
Add links to help articles and other resources from within your video.
- Engagement insights
See who’s watched, for how long and how your CTAs are performing.
- Content security
Restrict viewing by email address and add password protection.
- Custom branding
Add your logo to your video’s share page and customize the video player’s colors.
- Get answers from the experts
Loop in teammates and share critical information in context without playing a game of telephone.
- Share product feedback
Document and record customer feedback in detail by recording your screen and sharing your thoughts.
- Spotlight and squash bugs
Spend less time describing bugs and more time solving them by capturing your screen to document any issues.
- Ramp up agents faster
Record onboarding training so new hires can learn the ins-and-outs of your business and get up to speed fast.
- Keep teams informed
Quickly share information to keep your team in the loop on product changes, inbound trends, and new bugs.
- Celebrate your team’s success
Video is powerful and personable. Use it to celebrate promotions, performance, and important moments.