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The Cost of Context Switching (and How To Avoid It)

Toggling between tabs, hopping in and out of meetings, and juggling multiple conversations at once — sound familiar? It’s what we all do every single day at work without thinking twice ... until we’re hit with a wave of exhaustion when the work day winds down, even if we feel we didn’t accomplish much.

We know multitasking isn’t a sustainable way to work. But there’s a far less talked about consequence of working nonstop, whether you’re trying to multitask or not: context switching, which underscores the immense toll that task switching takes on your brain. 

Context switching leeches your productivity, increases stress, and costs you hours of your time, but there are simple shifts you can make to stop for good.  

We’ll walk you through how context switching happens, why it’s detrimental to your work, and how you can pave the way for a well-balanced work life, no matter how crowded your calendar is.

What is context switching, and how does it impact your work?

At its most basic, context switching occurs when you stop a task and start another one, even if you haven’t finished the first task completely.

Switching back-and-forth between unrelated projects or having back-to-back meetings might feel like no big deal (especially since all of our work is on the computer these days), but the effects of context switching tend to sneak up on us. 

Research shows it takes an average of 23 minutes to regain focus after a distraction because different parts of your brain are activated every time you switch between tasks, even ones as simple as answering a teammate’s question while updating a report or attending a meeting right after another ends. Throw in some Zoom fatigue on top of it all, and you’re totally wiped when you do have a free minute to process your day. 

The detrimental effects of context switching are similar to those of multitasking, which has been more thoroughly researched. According to Dr. Clifford Nass, a psychology professor at Stanford University who spent a portion of his career studying the effects of multitasking, the general concept of multitasking is a myth because it’s impossible for us to actually perform multiple tasks simultaneously with the same amount of focus devoted to each one. 

Instead, some believe “task switching” is a more fitting term for what we commonly regard as multitasking because we’re constantly redirecting our attention to new tasks instead of performing them at the same time. (The American Psychological Association takes it a step further and suggests we both multitask and task switch to varying degrees.) 

For example, having three unrelated meetings in a row isn’t necessarily multitasking, but you are task switching — and context switching — between them. 

The bottom line? Humans can’t context switch the same way a computer can (in fact, both context switching and multitasking are originally computing terms), so we can’t expect stellar results when we try.

The real cost of context switching

Sure, some might argue that they’re fairly good at multitasking or task switching depending on how they prefer to shift their attention, but we’re all constantly context switching, especially when you consider it takes just a little over a minute for the average professional to perform a task before a disruption.

It’s no surprise, then, that those who context switch often experience a 40% decrease in productivity overall, leading to stress and errors that cost the global economy an estimated $450 billion a year. Yikes.

If I haven’t lost you to another tab yet, let’s explore ways you can reduce unnecessary context switching at work. 

6 ways to avoid context switching

Even if your schedule is stacked or you’re accustomed to the constant back-and-forth that begets context switching, there are a few methods (no, not “hacks”) you can follow to maximize productivity, avoid mistakes, and enjoy a more stress-free work life.

1. Optimize for focus time.

Focus time and free time aren’t the same; one is structured, while the other isn’t. When you have an open hour or two in your calendar, bring some intentionality into how you use that time to make the most of it.

One study suggests people are most focused when they work for 52 minutes straight, followed by a 17-minute break, because our brains naturally work in hour-long spurts followed by about 20 minutes of rest.

The Pomodoro Technique is a popular time management system that makes it easier to focus on a single task at a time and still knock out different tasks in succession. Here's how it works: you break up your tasks into 25 minute time slots, followed by five-minute breaks to recharge and prepare for the next round (or “pomodoro”). After four pomodoros, you can take a longer, 20-30 minute break.

Whatever ratio works for you, breaking up your day into manageable chunks can help you get — and stay — focused for long periods of time, because there’s no need to peek at your inbox or check social media if you know your next mini-break is less than an hour away. 

Of course, not all focus time goes as planned — urgent matters and last-minute requests will pop up. Just gently ease your way back into structured, productive time whenever you can to keep your work moving along.

2. Take real breaks.

No, a lunch break doesn’t just mean eating lunch with one hand while typing with the other (I remind myself of this often). You’re only making your brain work harder. Step away from your computer and savor your breaks. 

Even if you only have a small amount of time to spare, use your break time to stretch out, make a cup of coffee, check your phone, rub your dog’s belly, or whatever you need to return to your work feeling motivated enough to power through until your next break. 

If you’re feeling pressure to stay ever-present in a remote setting, set your Slack status as away or block out time in your calendar to let your colleagues know you’re unavailable.

General thread in Slack
We use our general Slack channel to say hellos/goodbyes and let our fellow Loommates know if we’re stepping away from our keyboards for a bit.

This advice also applies to non-work hours and vacations. Enjoy them, and give yourself a much-needed opportunity to recharge and return to work refreshed. You can’t achieve work/life balance if you don’t really have a life. 😁

3. Prepare for meetings ahead of time, every time.

I’m not a big fan of surprises, so I set aside the last half hour of my day to review the next day’s calendar, making note of any meetings I have and reviewing any pertinent agendas to give myself some time to prepare for what’s ahead. 

Here at Loom, meeting organizers often record a loom to review the meeting’s agenda and main goals and to discuss any other details necessary for attendees to know before the meeting begins. Because I can increase the playback speed of these looms to 2x, I can go into the meeting feeling informed without having to allocate too much of my own focus time preparing for it.

Here’s a loom I sent to the Content team explaining that I added a new discussion topic to our weekly content meeting agenda, along with details on what to expect.‍

Preparing for meetings ahead of time is especially helpful on days when I have back-to-back meetings, because I can refer to the list of questions or talking points I drafted the day before, even if I’m winding down from a meeting I had earlier.

Related reading: Quick Tips from Loommates: Improve Cross-Functional Collaboration — The Loom Blog 

4. Use asynchronous communication to stay in sync. 

Asynchronous communication is a communication method that involves a lag between when the sender delivers their message and when the recipient digests it, which is optimal when you’re trying to respect your recipient’s time. Learn about the differences in synchronous vs asynchronous communication.

Try Loom for free.

Defaulting to emails, Slack messages, or video messages (like a loom!) at times that call for asynchronous communication instead of instinctively sending a Zoom invite every time you have a question or want to share an update keeps your calendar clear for deep work instead of clogging it up with meetings. 

5. Meditate (or find a way to quiet your mind). 

If you’re working from home, it’s tough to keep the not-so-great parts of your personal and professional lives from spilling into one another, leaving your mind constantly buzzing with thoughts that pull you away from your work. Meditation allows you to reset your mind and focus on the present moment, instead of what’s happened in the past or might happen in the future. 

If this tip has you thinking “Ummm” instead of “Om,” hear me out. Meditation lowers stress, boosts productivity, and inspires creativity, among a multitude of other scientifically-proven benefits — and you only need to meditate for a few minutes a day to reap the rewards. 

Here’s my go-to meditation protocol:

  • Find a comfortable spot to sit upright, whether it’s your desk chair or on a yoga mat.

  • Set a timer for two minutes to start (you can increase this over time as you get more comfortable with meditation).

  • Gently shut your eyes. If your upper body is tense, do a few neck and shoulder rolls to settle in.

  • Empty out your lungs with a deep inhale followed by a deep exhale to relax your body.

  • Focus on the sound and movement of your own breath. If any thoughts enter your mind, push them away — you’ll get to them later. 

  • When the timer is up, slowly rise, do a stretch that feels good to you, and ease back into your next task.

You can also look into guided meditation if that’s more your speed. Apps like Headspace offer a ton of different meditation options depending on your preferences.

6. Strategically tackle your to-do list.

Zigzagging between unrelated tasks is downright stressful. Group similar tasks and tackle them in succession to make transitioning to new projects more seamless. 

Let’s say you have to: 

  • Gather data for a weekly report in Google Analytics.

  • Catch up on emails.

  • Prepare for a meeting with your manager that’s happening tomorrow.

  • Work on a draft of a blog post for the company blog.

  • Record a status update loom for an ongoing project.

  • Read Slack messages from yesterday.

  • Put together the aforementioned weekly report.

This is how I’d group up these tasks for a more seamless flow between them:

  • Catch up on emails.

  • Read Slack messages from yesterday.

  • Record a status update loom for an ongoing project.

  • Gather data for a weekly report in Google Analytics.

  • Put together the aforementioned weekly report. 

  • Work on a draft of a blog post for the company blog.

  • Prepare for a meeting with your manager that’s happening tomorrow.

The above order is simply my preference, and it’s completely OK if it looks different for you. Group your tasks in whatever way reduces the most friction in your schedule to make for a more blissful workday.

One step at a time

In a world that glorifies hustle culture, remember we’re not actually built to context switch as rapidly as we do. There is no need to juggle. Giving yourself the time and space to work more meaningfully is often easier said than done, especially if you’re used to spinning your wheels day in and day out. 

Start with one of the above tips that resonated with you the most and take it from there — you’ll be surprised by how big of a difference a few subtle changes can make. 

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  • Karina Parikh

    Hybrid Experience Manager